{"id":10126,"date":"2018-05-11T18:33:50","date_gmt":"2018-05-11T18:33:50","guid":{"rendered":"https:\/\/www.smartrecruiters.com\/?page_id=10126"},"modified":"2024-04-09T00:12:30","modified_gmt":"2024-04-09T00:12:30","slug":"candidate-privacy-policy","status":"publish","type":"page","link":"https:\/\/www.smartrecruiters.com\/legal\/candidate-privacy-policy\/","title":{"rendered":"Candidate Privacy Policy"},"content":{"rendered":"<p style=\"font-style:italic;\">Please note that SmartR, a tool\/service previously available to candidates, will be discontinued and no longer accessible from July 19th, onwards. We encourage you to complete any pending activities related to SmartR before this date.<\/p>\n<p><em>Last reviewed: May 1st, 2023<\/em><\/p>\n<p>California residents please also see <a href=\"\/legal\/california-privacy-policy\/\">CCPA Privacy Notice<\/a>.<\/p>\n<h3>What Personal Data (\u201cYour Personal Data\u201d) are we Collecting?<\/h3>\n<ul>\n<li>Data that you (\u201cYou\u201d, \u201cYour\u201d) input during the application process or job alert creation (contact information, experience and education, attachments, screening questions answers).<\/li>\n<li>Your IP Address.<\/li>\n<li>Your login information (email address and encrypted password) for your Candidate Portal.<\/li>\n<li>Cookies, which allow us to know how our services are accessed and used<\/li>\n<\/ul>\n<p>For more details, <a href=\"#personaldata\">click here<\/a>. <\/p>\n<h3>What is the Purpose of Collecting Your Personal Data?<\/h3>\n<ul>\n<li><em>Help You manage Your job opportunities within the Candidate Portal:<\/em> when You apply to one of our Customers, You have access to a Candidate Portal, where You can find Your profile information and applications information.<\/li>\n<li><em>Receive jobs suggestions available from and through SmartRecruiters.<\/em><\/li>\n<li><em>Conduct surveys:<\/em> SmartRecruiters may also contact You via surveys to conduct research about Your opinion of current or future SmartRecruiters functionalities and user experience.<\/li>\n<li><em>Improve and develop services and products:<\/em> SmartRecruiters may use the Personal Data to improve and develop its services and products to the extent this is necessary.<\/li>\n<\/ul>\n<p>In this case, we are the data controller.<\/p>\n<p>Please remind : when You apply to one of our Customers\u2019 jobs, our Customer (the recruiter or hiring manager) can consider You for any job opportunities they have and can use any SmartRecruiters tools to track, manage and make a decision. In this case, the Customer is the data controller and is responsible for the process of Your Personal Data and SmartRecruiters is the data processor processing the data on behalf of the Customer.<\/p>\n<p>SmartRecruiters is not a headhunting company. We only provide a talent acquisition technology to our customers and the services to You as mentioned above.<\/p>\n<p>Because SmartRecruiters and its affiliates (\u201cSmartRecruiters\u201d) offer You real choice and control over how You use Your Personal Data, and wants to build trust and engagement with You, consent is the legitimate basis for processing Your Personal Data.<\/p>\n<p> You can withdraw your consent at any time by <a href=\"#manage_personal_data\">deleting your Candidate Portal account<\/a>.<\/p>\n<h3 id=\"personaldata\">How Your Personal Data for Candidate Portal will be used<\/h3>\n<ul>\n<li>You can set up a personal account (\u201cCandidate Portal\u201d) which allows You to manage Your job opportunities and track your different applications of several Customers.<\/li>\n<li>In Your Candidate Portal, which is accessible on <a href=\"https:\/\/my.smartrecruiters.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/my.smartrecruiters.com\/<\/a>, You may register through the email you received after applying, or if your consent was requested. This is operated by SmartRecruiters under its own responsibility. The registration requires your email address and a password.<\/li>\n<li>Your profile will be made available and visible to the Customer to which you applied. You will receive job alerts from the Customers to which You applied.<\/li>\n<li>In order to provide world-class services to You and the Customer, SmartRecruiters uses third-party providers to help perform statistical analysis, technical support and data hosting. To learn more, <a href=\"#onward_transfer\">click here<\/a><\/li>\n<li>Your application information will be collected by SmartRecruiters and be made available to You through the Candidate Portal.<\/li>\n<li>You can find more details <a href=\"#use_of_personal_data\">here<\/a>. SmartRecruiters will never sell, rent, or lease the collected Personal Data.<\/li>\n<\/ul>\n<h3 id=\"manage_personal_data\">How can You self-manage Your Personal Data?<\/h3>\n<ul>\n<li>Candidate Portal: You can see all Your profile and applications You\u2019ve made\n<ul>\n<li>Right to rectification: You can modify Your profile by going to the \u201cMy SmartProfile\u201d section <img decoding=\"async\" style=\"display:block; width: 900px; margin: 20px 0 40px 0;\" data-src=\"\/wp-content\/themes\/smartrecruiters\/new-template\/img\/en_us\/privacy\/policy_smartprofile.jpg\" alt=\"Terms - Modify Profile\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" \/><\/li>\n<li>Right to be forgotten: You can withdraw and delete Your profile at each company You applied for: <img decoding=\"async\" style=\"--smush-placeholder-width: 1200px; --smush-placeholder-aspect-ratio: 1200\/287;display:block; width: 600px; margin: 20px 0 40px 0;\" data-src=\"https:\/\/www.smartrecruiters.com\/wp-content\/uploads\/Right-to-be-forgotten-footer.png\" alt=\"Terms - Right to be Forgotten Footer\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" \/> <img decoding=\"async\" style=\"display:block; width: 800px; margin: 20px 0 40px 0;\" data-src=\"\/wp-content\/themes\/smartrecruiters\/new-template\/img\/en_us\/privacy\/policy_deleteprofile.jpg\" alt=\"Terms - Right to be Forgotten\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" \/><br \/>\nPlease note that SmartRecruiters will transmit your request to the Customers You applied.  In some cases, they may decide to keep your application data in compliance with their own legal  obligations. To find more about these obligations, we encourage you to contact them directly. Contact information should be found in each company\u2019s privacy policy linked at the bottom of your application or via their corporate website.<\/li>\n<li>Right to data portability: You can export Your profile in a machine readable format <img decoding=\"async\" style=\"--smush-placeholder-width: 1200px; --smush-placeholder-aspect-ratio: 1200\/277;display:block; width: 600px; margin: 20px 0 40px 0;\" data-src=\"https:\/\/www.smartrecruiters.com\/wp-content\/uploads\/Export-my-Profile.png\" alt=\"Terms - Export your Profile\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" \/><\/li>\n<li>Right to object to processing: You can decide whether or not you wish to create a Candidate Portal and to delete it as mentioned above. You will still be able to apply to the job of Your choice without creating a Candidate Portal.<\/li>\n<li>Right to restriction of processing: Your Personal Data will be used solely for the purposes mentioned <a href=\"#use_of_personal_data\">above<\/a> and You can decide whether or not to create a Candidate Portal .You will still be able to apply to the job of Your choice without creating a Candidate Portal.<\/li>\n<\/ul>\n<\/li>\n<li>If You have any questions on how Your Personal Data is used or how You can self-manage Your Personal Data, feel free to contact <a class=\"mail_hash\" data-user=\"supportfeedback\" data-domain=\"smartrecruiters\" data-country=\"com\"><\/a> <\/li>\n<\/ul>\n<h3>EU-U.S. Privacy Shield Framework &amp; Swiss-U.S. Privacy Shield Framework<\/h3>\n<p>SmartRecruiters, Inc. adheres to the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. You can find more details <a href=\"#framework\" class=\"clickreveal\">here<\/a>.<\/p>\n<h3 id=\"use_of_personal_data\" style=\"cursor:pointer;\">Use of Your Personal Data <span style=\"font-size:14px;\">[click to expand]<\/span><\/h3>\n<div id=\"personal_data_details\" style=\"display:none;\">\n<ul>\n<li><em>Help You manage Your job opportunities within the Candidate Portal:<\/em> when You apply to one of our Customers, You have access to a Candidate Portal, where You can find Your profile information and applications information.<\/li>\n<li><em>Receive jobs suggestions available from and through SmartRecruiters.<\/em><\/li>\n<li><em>Conduct surveys:<\/em> SmartRecruiters may also contact You via surveys to conduct research about Your opinion of current or future SmartRecruiters functionalities and user experience.<\/li>\n<li><em>Improve and develop services and products:<\/em> SmartRecruiters may use the Personal Data to improve and develop its services and products to the extent this is necessary.<\/li>\n<\/ul>\n<p>In this case, we are the data controller.<\/p>\n<p>Please remind : when You apply to one of our Customers\u2019 jobs, our Customer (the recruiter or hiring manager) can consider You for any job opportunities they have and can use any SmartRecruiters tools to track, manage and make a decision. In this case, the Customer is the data controller and is responsible for the process of Your Personal Data and SmartRecruiters is the data processor processing the data on behalf of the Customer.<\/p>\n<p>SmartRecruiters does not sell, rent or lease the collected Personal Data to third parties.<\/p>\n<p>SmartRecruiters may share Your Personal Data with trusted partners in order to perform usage statistical analysis, customer support, technical operations and provide data hosting services. Our trusted partners are prohibited from using Your Personal Data except to provide these services to SmartRecruiters, and they are required to maintain the confidentiality of Your Personal Data. For more information, please <a href=\"#onward_transfer\">click here<\/a>.<\/p>\n<p><\/p>\n<h3>Tracking Cookies<\/h3>\n<p>SmartRecruiters may use \u201ccookies\u201d to help You personalize Your online experience. A cookie is a text file that is placed on Your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to Your computer. Cookies are uniquely assigned to You, and can only be read by a web server in the domain that issued the cookie to You.<\/p>\n<p>One of the primary purposes of cookies is to provide a convenience feature to save You time. The purpose of a cookie is to tell the Web server that You have returned to a specific page. For example, if You personalize SmartRecruiters pages, or register with SmartRecruiters site or services, a cookie helps SmartRecruiters to recall Your specific information on subsequent visits. This simplifies the process of recording Your Personal Data, such as Login information. When You return to www.smartrecruiters.com, the information You previously provided can be retrieved, so You can easily use the SmartRecruiters features that You customized.<\/p>\n<p>You have the ability to accept or decline cookies.<\/p>\n<h3>Retention of Your Personal Data<\/h3>\n<p>SmartRecruiters will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.<\/p>\n<h3 id=\"framework\">EU-U.S. Privacy Shield Framework &amp; Swiss-U.S. Privacy Shield Framework<\/h3>\n<p>SmartRecruiters, Inc. adheres to the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of Personal Data from European Union member countries, the United Kingdom and Switzerland (<a href=\"https:\/\/www.privacyshield.gov\/welcome\">https:\/\/www.privacyshield.gov\/welcome<\/a>) to the United States. If there is any conflict between the terms of this Privacy Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.<\/p>\n<p>SmartRecruiters, Inc. is committed to subjecting all Personal Data received from European Union (EU) member countries, United Kingdom and Switzerland in compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework (<a href=\"https:\/\/www.privacyshield.gov\/\">https:\/\/www.privacyshield.gov<\/a>).<\/p>\n<p>SmartRecruiters, Inc. shall ensure that (i) Personal Data is handled, processed, transferred and stored in accordance with relevant Privacy Shield Principles and EU data protection laws, and (ii) adequate safeguards and procedures providing protection to personal data are in place.<\/p>\n<div style=\"padding-left:25px;\">\n<p><strong>Inquiries &#8211; Contact under Privacy Shield<\/strong><\/p>\n<p>The Federal Trade Commission has jurisdiction over SmartRecruiters, Inc. compliance with the Privacy Shield.<\/p>\n<p>SmartRecruiters, Inc. may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.<\/p>\n<p>In compliance with the Privacy Shield Principles, SmartRecruiters, Inc. commits to resolve complaints about our collection or use of your Personal Information.<\/p>\n<p>Individuals with inquiries or complaints regarding our Privacy Shield policy should first contact SmartRecruiters at: <a class=\"mail_hash\" data-user=\"dpo\" data-domain=\"smartrecruiters\" data-country=\"com\"><\/a> . SmartRecruiters will respond within 45 days.<\/p>\n<p>In case of unresolved privacy or data use concern, SmartRecruiters, Inc. commits to cooperate with the panel established by the EU data protection authorities (DPAs) and\/or the Swiss Federal Data Protection and Information Commissioner, as applicable and comply with the advice given by the panel and\/or Commissioner, as applicable with regard to data transferred from the EU and\/or Switzerland, as applicable. Such resolution process is at no cost to the complaining individual.<\/p>\n<p>Under certain conditions explained at <a href=\"https:\/\/www.privacyshield.gov\/article?id=How-to-Submit-a-Complaint\" target=\"_blank\" rel=\"noopener noreferrer\"> https:\/\/www.privacyshield.gov\/article?id=How-to-Submit-a-Complaint<\/a>, a binding arbitration option before a Privacy Shield Panel may be available to you.<\/p>\n<\/p><\/div>\n<h3 id=\"onward_transfer\">Onward Transfer<\/h3>\n<p>SmartRecruiters adheres to the Privacy Shield Principles for all onward transfers of Personal Data from the EU, the United Kingdom or Switzerland and complies with applicable data protection laws.<\/p>\n<p>SmartRecruiters uses a limited number of third-party providers in the US and in Europe to help to perform usage statistical analysis, customer support and technical operations and provide data hosting services.<\/p>\n<p>Our <strong>Sub-processors for the Candidate Portal<\/strong> (i.e. your personal account with SmartRecruiters) are:<\/p>\n<ul>\n<li>SmartRecruiters (SPOLKA AKCYJNA) Oddzial w Polsce (Poland): our branch in Poland is used for operation, maintenance, support and testing of the Candidate Portal and our platform;<\/li>\n<li>Amazon Web Services, Inc. is used for hosting of the data. Hosting location is the cluster AWS Germany.<\/li>\n<li>SendGrid, Inc. (US) is used to power the sending and receiving of emails from Your Candidate Portal.<\/li>\n<li>Textkernel B.V. (The Netherlands) is used to parse the Candidate\u2019s CV and documents and parse the data into the database field.<\/li>\n<li>Google Analytics by Google LLC (US) is used to gather behavioral analytics on how candidates use the My SmartRecruiters Candidate Portal. SmartRecruiters will not use the data to identify individual users and will not merge the data with other data to identify individual users.<\/li>\n<li>Hotjar LTD (Malta) is used to gather behavioral analytics on how candidates use the My SmartRecruiters Candidate Portal, NPS and surveys answers. SmartRecruiters will not use the data to identify individual users and will not merge the data with other data to identify individual users.<\/li>\n<\/ul>\n<p>For Your complete information, <strong>when You apply to one of our Customers\u2019 jobs<\/strong>, SmartRecruiters as data processor uses the following third-party providers for the services provided to our Customers:<\/p>\n<ul>\n<li>SmartRecruiters (SPOLKA AKCYJNA) Oddzial w Polsce (Poland): our branch in Poland is used for operation, maintenance, support and testing of our talent acquisition platform;<\/li>\n<li>Amazon Web Services, Inc. is used for hosting of the data. Hosting location is the cluster AWS Germany.<\/li>\n<li>SendGrid, Inc. (US) is used to power the sending and receiving of emails from our talent acquisition platform to You and our Customer.<\/li>\n<li>Textkernel B.V. (The Netherlands) is used to parse the Candidate\u2019s CV and documents and parse the data into the database field.<\/li>\n<li>Jitterbit, Inc. (US, service optional) is the cloud connector hosted in our hosting location in Germany and used to host and maintain any custom integrations between Customer\u2019s system and SmartRecruiters platform.<\/li>\n<li>ClickBoarding, LLC (US, service optional) is used by our Customers subscribing to the onboarding add-on.<\/li>\n<\/ul>\n<p>SmartRecruiters shall remain responsible in case of onward transfers to third parties. <\/p>\n<p>SmartRecruiters shares the Personal Data with these third-party providers to support SmartRecruiters\u2019 Services only. Any other use of the Personal Data by third-party providers is prohibited.<\/p>\n<p>All third-party providers receiving Personal Data from the European Union, the United Kingdom and\/or Switzerland agree to (i) process the Personal Data only to the extent required by SmartRecruiters\u2019 Services and in accordance with SmartRecruiters\u2019 instructions and (ii) comply with the applicable data protection laws for transfer and processing of Personal Data and (iii) provide adequate technical and organization measures to protect the Personal Data.<\/p>\n<p>To this end, we use the European Standard Contract clauses (<a href=\"http:\/\/ec.europa.eu\/justice\/data-protection\/international-transfers\/index_en.htm\" target=\"_blank\" rel=\"noopener noreferrer\">http:\/\/ec.europa.eu\/justice\/data-protection\/international-transfers\/index_en.htm<\/a>) with our sub processors in order to guarantee the privacy and the security of Your Personal Data.<\/p>\n<p>When You submit Your application, You agree to this Privacy Policy and, in particular, You expressly agree to the transfer of Your Personal Data for the purposes described in that Privacy Policy.<\/p>\n<p><\/p>\n<h3>Security of Your Personal Data<\/h3>\n<p>SmartRecruiters is ISO 27001 certified.<\/p>\n<p>SmartRecruiters uses industry-standard technologies when transferring and receiving consumer data exchanged between SmartRecruiters and third parties to help ensure its security. SmartRecruiters\u2019 website has security measures in place to protect the loss, misuse and alteration of information.<\/p>\n<p>Personal Data may be hosted on servers maintained by Amazon Web Services and subject to their security safeguards, which are continuously audited, with certifications from accreditation bodies across geographies and verticals. You can read more about Amazon Web Services\u2019 security and compliance at <a href=\"https:\/\/aws.amazon.com\/compliance\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/aws.amazon.com\/compliance\/<\/a>.<\/p>\n<h3>Children Under Thirteen<\/h3>\n<p>SmartRecruiters does not knowingly collect Personal Data from children under the age of thirteen. If You are under the age of thirteen, You must ask Your parent or guardian for permission to use <a href=\"https:\/\/www.smartrecruiters.com\/\">smartrecruiters.com<\/a>. If a child under 13 submits Personal Data to Company and we learn that the Personal Data is the information of a child under 13, we will attempt to delete the information as soon as possible. If You believe that we might have any Personal Data from a child under 13, please contact us at <a class=\"mail_hash\" data-user=\"supportfeedback\" data-domain=\"smartrecruiters\" data-country=\"com\"><\/a> <\/p>\n<h3>Changes to our Privacy Policy<\/h3>\n<p>We reserve the right to change this Privacy Policy and our Terms of Use at any time. We will notify You of significant changes to our Privacy Policy by sending a notice to the primary email address specified in Your account or by placing a prominent notice on our site. Significant changes will go into effect following such notification. Non-material changes or clarifications will take effect immediately. We encourage You to check our site and this Privacy Policy for updates.<\/p>\n<h3>Disclosure of Your Personal Data<\/h3>\n<p>SmartRecruiters may disclose Your Personal Data, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on SmartRecruiters or the site; (b) protect and defend the rights or property of SmartRecruiters; and, (c) act under exigent circumstances to protect the personal safety of users of SmartRecruiters, or the public.<\/p>\n<\/div>\n<h3>Inquiries &#8211; How to Contact Us ?<\/h3>\n<p>If You have any queries related to one of Your applications for our Customer, please contact them directly. You will find the Customer\u2019s contact showed in the Candidate Portal.<\/p>\n<p>If You have any further queries, please send an email to our Data Protection Officer at:  <a class=\"mail_hash\" data-user=\"dpo\" data-domain=\"smartrecruiters\" data-country=\"com\"><\/a> .<\/p>\n<p>SmartRecruiters will respond in a timely manner.<\/p>\n<p>In case of unresolved privacy or data use concern, You have the right to lodge a complaint with Your data protection supervisory authority.<\/p>\n<p>******<br \/>\n  SmartRecruiters, Inc.<br \/>\n  166 Geary St<br \/>\n  San Francisco CA 94108<br \/>\n  USA<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Please note that SmartR, a tool\/service previously available to candidates, will be discontinued and no longer accessible from July 19th, onwards. We encourage you to complete any pending activities related to SmartR before this date. Last reviewed: May 1st, 2023 California residents please also see CCPA Privacy Notice. What Personal Data (\u201cYour Personal Data\u201d) are [&hellip;]<\/p>\n","protected":false},"author":22,"featured_media":0,"parent":10101,"menu_order":9,"comment_status":"open","ping_status":"open","template":"legal\/single-legal.php","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"acf":[],"aioseo_notices":[],"demand_taxonomy":{"content_serial":"","is_gated":false,"content_stage":"","conversation_track":[],"role":[],"use_case":[],"industry":[],"topic":[],"description":""},"lang":"en","translations":{"en":10126,"de":10163,"fr":10409},"pll_sync_post":[],"_links":{"self":[{"href":"https:\/\/www.smartrecruiters.com\/wp-json\/wp\/v2\/pages\/10126"}],"collection":[{"href":"https:\/\/www.smartrecruiters.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.smartrecruiters.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.smartrecruiters.com\/wp-json\/wp\/v2\/users\/22"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smartrecruiters.com\/wp-json\/wp\/v2\/comments?post=10126"}],"version-history":[{"count":23,"href":"https:\/\/www.smartrecruiters.com\/wp-json\/wp\/v2\/pages\/10126\/revisions"}],"predecessor-version":[{"id":22632,"href":"https:\/\/www.smartrecruiters.com\/wp-json\/wp\/v2\/pages\/10126\/revisions\/22632"}],"up":[{"embeddable":true,"href":"https:\/\/www.smartrecruiters.com\/wp-json\/wp\/v2\/pages\/10101"}],"wp:attachment":[{"href":"https:\/\/www.smartrecruiters.com\/wp-json\/wp\/v2\/media?parent=10126"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}